Will I receive confirmation when I have ordered something?
Yes, from the moment you have ordered an item, you will receive an email confirmation of your order within a few minutes.
When will my order be shipped?
If you order before 4:30 PM, your order will be shipped the same working day.
What is the delivery time?
Orders within the Netherlands are usually delivered the next working day. In Belgium this usually takes 1-2 working days.
What are the costs of a return shipment?
The shipping costs are for your own account. Supplements and vitamins must be returned unopened. Other products must be returned in the original packaging.
Send
| Ordered before 5pm | In house |
| Monday to Friday | In the house tomorrow |
| Saturday and Sunday | Delivered on Tuesday |
The Netherlands/Belgium: Next day delivery - Order before 5pm
France, Italy, Spain, Great Britain, Denmark, Germany, Poland: 1-2 business days
Rest of Europe: 2-3 business days
Rest of the World: 2-3 business days
Return
Webshop orders can be returned for free in our store.
Would you like to return your orders by post? Then you can do this with a parcel service of your choice. Note: the costs for returning are for your own account.
Do you have questions about returns? Please contact us at Whatsapp, phone or send us an email.
Return address
FLY LAB (Returns)
Marithaime 8
6662 WD, Elst
The Netherlands