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  • Shipping & Returns

    Shipping & Returns

    Will I receive confirmation when I have ordered something?

    Yes, from the moment you have ordered an item, you will receive an email confirmation of your order within a few minutes.

    When will my order be shipped?

    If you order before 4:30 PM, your order will be shipped the same working day.

    What is the delivery time?

    Orders within the Netherlands are usually delivered the next working day. In Belgium this usually takes 1-2 working days.

    What are the costs of a return shipment?

    The shipping costs are for your own account. Supplements and vitamins must be returned unopened. Other products must be returned in the original packaging.

    Send

    Ordered before 5pmIn house
    Monday to FridayIn the house tomorrow
    Saturday and SundayDelivered on Tuesday

     

    The Netherlands/Belgium: Next day delivery - Order before 5pm

    France, Italy, Spain, Great Britain, Denmark, Germany, Poland: 1-2 business days

    Rest of Europe: 2-3 business days

    Rest of the World: 2-3 business days

     

    Return

    Webshop orders can be returned for free in our store.

    Would you like to return your orders by post? Then you can do this with a parcel service of your choice. Note: the costs for returning are for your own account.

    Do you have questions about returns? Please contact us at Whatsapp, phone or send us an email.

    Return address

    FLY LAB (Returns)
    Marithaime 8
    6662 WD, Elst
    The Netherlands