Will I receive confirmation when I have ordered something?
Yes, from the moment you have ordered an item, you will receive an email confirmation of your order within a few minutes.
When will my order be shipped?
If you order before 4:30 PM, your order will be shipped the same working day.
What is the delivery time?
Orders within the Netherlands are usually delivered the next working day. In Belgium this usually takes 1-2 working days.
What are the costs of a return shipment?
The shipping costs are for your own account. Supplements and vitamins must be returned unopened. Other products must be returned in the original packaging.
|Ordered before 5pm||In house|
|Monday to Friday||In the house tomorrow|
|Saturday and Sunday||Delivered on Tuesday|
The Netherlands/Belgium: Next day delivery - Order before 5pm
France, Italy, Spain, Great Britain, Denmark, Germany, Poland: 1-2 business days
Rest of Europe: 2-3 business days
Rest of the World: 2-3 business days
Webshop orders can be returned for free in our store.
Would you like to return your orders by post? Then you can do this with a parcel service of your choice. Note: the costs for returning are for your own account.
FLY LAB (Returns)
6662 WD, Elst