Privacy declaration

ECOPHANT, located at Marithaime 8, 6662 WD in Elst, is responsible for the processing of personal data as shown in this privacy statement.

Personal data that we process

ECOPHANT processes your personal data because you use our services and / or because you provide this information to us yourself. Below you will find an overview of the personal data that we process:
– First and last name
– Address data
– Phone number
– E-mail address
– IP address
– Other personal data that you actively provide, for example by creating a profile on our website, in correspondence and by telephone
– Bank account number

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16 years. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at [email protected] and we will delete this information.

For what purpose and on what basis we process personal data

ECOPHANT processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and / or advertising brochure
– To be able to call or e-mail you if necessary to perform our services
– To inform you about changes to our services and products
– To offer you the opportunity to create an account
– To deliver goods and services to you
– ECOPHANT also processes personal data if we are legally obliged to do so, such as information that we need for our tax return

Automated decision making

ECOPHANT does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving an ECOPHANT employee.

How long we keep personal data

ECOPHANT does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing of personal data with third parties

ECOPHANT only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation. ECOPHANT only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser in such a way that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by ECOPHANT and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to [email protected] To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. ECOPHANT would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

How we secure personal data

ECOPHANT takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via [email protected]

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